Data Protection Policy
1. Purpose
At TJ.ProFix, we are committed to protecting the personal data of our clients, visitors, and suppliers in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018 (Ireland). This policy outlines how we collect, use, store, and protect your data.
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2. Who We Are
TJ.ProFix provides handyman, repair, and maintenance services to domestic and commercial clients. For the purpose of data protection laws, TJ.ProFix acts as the Data Controller for the personal information you provide.
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3. What Data We Collect
We may collect the following personal data:
Full name
Address
Email address
Phone number
Payment information (only when required for services)
Service history or project details
Any information you voluntarily provide when contacting us or booking a service
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4. How We Collect Your Data
We collect personal data when you:
Use our contact or booking forms
Call, email, or message us directly
Interact with us on social media
Request a quote or service
Make a payment for services
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5. Why We Collect Your Data
We collect your data to:
Provide and manage our handyman services
Communicate with you about appointments, quotes, and updates
Process payments and invoices
Respond to enquiries
Comply with legal obligations (e.g., tax and accounting)
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6. Lawful Basis for Processing
We only process your data where we have a lawful basis to do so, such as:
Contractual necessity (to provide a service you've requested)
Legal obligation (e.g., for tax purposes)
Legitimate interests (e.g., maintaining customer service records)
Consent (e.g., for marketing emails — which you can opt out of at any time)
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7. Data Sharing
We do not sell or share your data with third parties, except:
Trusted service providers (e.g., accountants, payment processors)
When legally required (e.g., Revenue Commissioners, courts)
All third-party providers are required to comply with data protection laws and safeguard your information.
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8. Data Retention
We only retain your data for as long as necessary:
Customer and job-related information: up to 7 years (for legal/accounting purposes)
Contact form entries or quote requests: 12 months, unless you become a client
Marketing consent records: until you withdraw consent
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9. Your Rights
Under GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Object to or restrict processing
Withdraw consent (for marketing)
Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)
To exercise any of these rights, please email us at: [your contact email]
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10. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include password-protected systems, secure storage, and limited access protocols.
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11. Cookies
Our website uses cookies. Please refer to our Cookies Policy for details on how we use and manage cookies.
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12. Updates to This Policy
We may update this policy from time to time. The most current version will always be available on our website.
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13. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact us at:
📧 tjprofix@gmail.com 📞 +353868761008